Contact Us

Thank you for your interest in the BrainPort balance device.  The BrainPort balance device is not cleared for marketing in the US.  The BrainPort balance device is available commercially in Canada.  Please refer to www.wicab.ca for additional information.

If you are a customer that purchased a BrainPort balance device prior to April 1, 2010 and have a warranty or device-related question, please email us at CustomerSupportUS@wicab.com.  In your email, please include the following information: 1) your name, 2) BrainPort balance device serial number, 3) date of purchase, 4) location of purchase, 5) detailed description of your question or problem.  We will get back to you as soon as possible.  Please note, we will only respond to warranty and device-related emails.

The BrainPort balance device is an Investigational Device and its use remains limited by U.S. Federal Law to investigational uses only. WICAB MAKES NO REPRESENTATIONS REGARDING THE DEVICE SAFETY OR EFFICACY.

Corporate Headquarters
Wicab, Inc.
8313 Greenway Boulevard
Suite 100
Middleton, WI 53562 USA
www.wicab.com